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Program Manager for Family Reunification

October 08, 2018 - October 22, 2018
Location:Baltimore, MD
Benefits:An excellent benefits package is offered.
Employment Type:Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Lutheran Immigration and Refugee Service (LIRS), is seeking a Program Manager for Family Reunification who will conduct oversight and coordination of the Home Study and Post Release Services Program to ensure holistic, culturally-competent services for unaccompanied children and their families. The Program Manager will ensure that the effectiveness and quality of services through supportive program management, data management, trend analysis, training, and technical assistance. This position is to ensure the development and enhancement of Family Reunification program efficiencies in collaboration with other members of the team and the network of partners. In close collaboration with the members of the Family Reunification team, the Program Manager is to identify trends, opportunities to enhance program services, and training needs and implement recommendations for effective quality service delivery. This position will provide back up and support to other members of the Family Reunification team. The Program Manager will support a culture of welcome to the LIRS network of partners and at the national level in the promotion, growth, and innovation in seeking a stronger understanding of ways to better serve and protect vulnerable immigrant and refugee minors. Manage, prepare and collaborate on a variety of reports by analyzing network data, determining trends and reporting data to the Children and Family Services staff and funders.

Duties:• Lead collaboration efforts with Home Study and Post Release Service and Safe Release Support Service partners engaged in service provision to unaccompanied children according to LIRS and Office of Refugee Resettlement (ORR) policies and procedures. Responsible for network coordination, communication and peer learning throughout the network.
• Provide support and technical assistance to partners related to issues of service delivery, documentation, reporting, LIRS, and Child Welfare best practices, as well as Federal obligations.
• Provide ongoing desk and site monitoring of service partners to assess program functioning and compliance with ORR/LIRS standards, identify trends and service gaps, and evaluate service models.
• Identify training needs and program challenges for the development of materials, resources, and tools to enhance the delivery of program services in accordance with recognized child welfare standards, LIRS best practices, and LIRS/ORR policies and procedures implementation.
• Contribute to writing substantial portions of various governmental reports (quarterly, annual and monitoring visit reports).
• In collaboration with the Assistant Director of Family Reunification, oversee network capacity and development, including recruitment, retention, and termination of partners throughout the networks.
• Coordinate regular effective collaboration with LIRS partners, ORR, volunteer agencies, and other key stakeholders that are engaged in service provision to unaccompanied children.
• Maintain a close working relationship with the other family reunification team members to ensure coordination, collaboration and information sharing on major developments, and to ensure trends, activities, and initiatives are communicated effectively and efficiently.
• Represent LIRS Children and Family Services at assigned external meetings, trainings or groups.
• Engagement in agency-wide activities and initiatives including all-staff meetings, working groups or task forces and implementation of strategic initiatives.
• Other duties as assigned by supervisor.
Qualifications:• Undergraduate degree in Social Work or other behavioral science in combination with three (3) years experience and knowledge of child welfare systems, principles, practices, and emerging trends. Graduate degree preferred.
• Minimum of three years' progressive managerial experience with increasing roles and responsibilities in program management, implementation, and evaluation.
• Demonstrated ability to work within a team and independently, establish priorities and exercise sound judgment in response to systems that are highly complex, sensitive, and confidential.
• Demonstrated ability to develop and manage collaborative partnerships across various systems.
• Demonstrated experience in program development, administration and management.
• Demonstrated experience in providing training and technical assistance to internal staff and external partners.
• Experience and knowledge of legal and political issues related to immigration and child welfare.
• Excellent oral and written communication skills and the ability to interact well with all levels of various systems.
• Experience with and commitment to working in a very diverse workforce.
• Able and willing to travel, at minimum six (6) times annually.
• Proficiency in Microsoft Office applications.
• Commitment to LIRS's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

Organization Summary:

Headquartered in Baltimore's beautiful Inner Harbor, with offices in Washington, DC, Lutheran Immigration and Refugee Service (LIRS) is a national faith-based organization with a 79-year history, a budget of $58 million per year, and approximately 90 headquarters staff.

LIRS is widely-recognized for its expertise in implementing federal programs on behalf of refugees and migrants living within the borders of the United States. Working with and through partners across the country, LIRS resettles refugees, reunites children with their families or provides loving homes for them, conducts policy advocacy, and pursues humanitarian alternatives to the immigration detention system.

Application Instructions:

To be considered, please submit resume and cover letter by COB on Monday, October 22, 2018 via For more information about LIRS, please visit

Lutheran Immigration and Refugee Service provides equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, disability or genetics.

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