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Program Coordinator for Stabilization

March 12, 2019 - March 26, 2019
Location:Baltimore, MD
Benefits:An excellent benefits package is offered.
Employment Type:Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Lutheran Immigration and Refugee Service (LIRS), is seeking a Program Coordinator for Stabilization to review and analyze program policies and inquiries, monitor affiliate programs and progress in compliance with the Bureau of Population, Migration, and Refugees (PRM), the Office of Refugee Resettlement (ORR), and LIRS standards to ensure provision of timely and quality services to refugees and migrants. S/he will provide and coordinate programmatic support that promotes self-sufficiency and community integration with focuses on program leadership and management, affiliate relationships, social engagement practices, and knowledge management.

Duties:• Provide program support to a specific group of LIRS' affiliates and serve as the affiliate's first point of contact on programmatic issues
• Within a specific group of affiliates, the program coordinator will maintain regular contact with affiliates, including the affiliate staff.
• Monitor and evaluate Reception & Placement (R&P) and Matching Grant (MG) post-arrival affiliates' programs, analyze progress and capacity, and determine resettlement trends through day-to-day technical assistance on compliance issues as presented by the affiliates' staff, Refugee Agencies (RA), partners, service providers, and stakeholders as required by PRM, ORR, and LIRS guidelines.
• Extensively plan, coordinate and conduct affiliate site monitoring visits that involve: meeting with various stakeholders; reviewing program files; interviewing affiliate staff, refugee families, and community leaders; and reviewing programmatic reports, proposals, financial reports, and statistical information.
• Gather overall understanding and assessment of the resettlement environment as well as identify areas of strength, best practices, and challenges as LIRS shifts towards long term strategies of integration.
• Write detailed site visit reports, including recommendations and action plans related to issues of service delivery, documentation and/or reporting.
• Work closely with affiliates to review and edit responses to PRM and ORR's pre-monitoring questions and monitoring findings and recommendations to ensure accuracy and meeting program requirement and deadline.
• Respond to service inquiries that come directly from affiliates' clients and those that are channeled through PRM/ORR.
• Work collaboratively with Refugee Services' units, departments within LIRS and Technical Assistance partners to learn and share resources and best practices.
• Review affiliate responses to PRM monitoring recommendations.
• Support the development of resources and tools to build-up the volunteer and community engagement network
• Provide tech support on LIRSConnect for the volunteer and community engagement network
• Execute other duties as assigned by supervisor.

Qualifications and Requirements:

• Undergraduate degree in social work, social sciences, non-profit management or related field; graduate degree preferred.
• A minimum of three (3) years of experience in non-profit immigration or social services programs. Experience working with the Reception and Placement and/or the Matching Grant program strongly preferred.
• Experience working with refugees, immigrants or limited English speakers.
• Experience in interpreting contract compliance, developing and delivering training and providing technical assistance to service providers and staff.
• Strong writing skills, with ability to write and edit reports and clearly interpret technical requirements.
• Ability to establish effective relationships with colleagues and partners.
• Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to details.
• Proficiency in Microsoft Office applications, knowledge in database management and other computer applications.
• Deep commitment to LIRS' core values and ability to model those values in relationships with colleagues and partners.
• Experience with and commitment to working in a very diverse workforce.
• Ability and willingness to travel 35% of time.

Organization Summary:

Headquartered in Baltimore's beautiful Inner Harbor, with offices in Washington, DC, Lutheran Immigration and Refugee Service (LIRS) is a national faith-based organization with an 80-year history, a budget of $58 million per year, and approximately 80 headquarters staff.

LIRS is widely-recognized for its expertise in implementing federal programs on behalf of refugees and migrants living within the borders of the United States. Working with and through partners across the country, LIRS resettles refugees, reunites children with their families or provides loving homes for them, conducts policy advocacy, and pursues humanitarian alternatives to the immigration detention system.

Application Instructions:

To be considered, please submit resume and cover letter by COB on March 26, 2019. For more information about LIRS, please visit

Lutheran Immigration and Refugee Service provides equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, disability or genetics.

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