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Program Manager for Preferred Communities

March 12, 2019 - March 26, 2019
Location:Baltimore, MD
Benefits:Excellent Benefit Package Offered
Employment Type:Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! 

Reporting to the Assistant Director of Integration, the Program Manager for Preferred Communities will manage and evaluate affiliate programs and monitor progress and compliance with the Office of Refugee Resettlement's (ORR) Preferred Communities programs. This work will be carried out through site visits, training and technical assistance, and programmatic support. Operating as the primary liaison with ORR regarding the Preferred Communities program, s/he will ensure that this program supports the development of sustainable intensive case management services for special needs refugee and migrant populations; and administer projects that foster self-sufficiency and community integration with a focus on program leadership and management, affiliate relationships, and knowledge management.

Duties:• Manage the Preferred Communities program, including both Intensive Case Management and RefugeeCorps.
• Administer the Preferred Communities grant at a national headquarters level, providing national program oversight to partner affiliate agencies (sub-grantees) nationwide.
• Manage and support program implementation of sub-grantees to ensure compliance with the grant Cooperative Agreement and established SOPs by providing technical assistance and consultation to sub-grantees, including imparting contract and policy interpretation.
• Facilitate national network coordination and knowledge management exchange amongst sub-grantees, including sharing experiences & best practices for enhancing program implementation.
• Host ongoing sub-grantee conference calls to promote network cohesiveness and keep the network abreast of any emerging issues, programmatic changes, challenges, trends, updates.
• Write national headquarter-level reports to funder regarding project progress and outcomes, and review, edit, and enhance program reports from sub-grantees for submission to funder. Aggregate and analyze sub-grantee program data to identify and highlight national trends.
• Support the development and preparation of the national headquarter-level Preferred Communities grant proposal; guide and support sub-grantees in developing the sub-grantee proposals; and review, edit, and enhance the grant proposals from sub-grantees in preparation for submission to funder.
• Collaborate with Finance department and Refugee Services leadership on monitoring sub-grantee budget expenditures to ensure timely on-track spending; address budgetary issues and/or concerns; strategize and offer resolutions to sub-grantees to address over/under spending.
• Coordinate trainings for the national network of sub-grantees, including: conducting training needs assessment; exploring and developing collaborative relationships with subject matter experts (SMEs); developing agenda and training content; and overseeing logistical planning.
• Develop formal program monitoring tools and processes to assess grantee performance, and conduct on-site and distant monitoring of sub-grantees to assess contract compliance, including developing monitoring reports and corrective action plans for sub-grantees.

• Bachelor's Degree in related field and a minimum of five (5) years of experience in non-profit management, immigration or social services programs or an appropriate combination of education and experience.
• Experience in developing new immigration programs and interpreting grant and contract compliance for service providers or staff preferred.
• Experience providing direct services to vulnerable and disadvantaged populations required.
• Experience in training and providing technical assistance to service providers or staff.
• Ability to work as part of a team and independently.
• Excellent oral and written communication skills.
• Outstanding organizational skills and ability to manage multiple projects simultaneously, with attention to details.
• Proficiency in Microsoft Office applications, knowledge in database management and other computer applications.
• Deep commitment to LIRS's core values and ability to model those values in relationships with colleagues and partners.
• Ability and willingness to travel 25% of time.

Organization Summary:

Headquartered in Baltimore's beautiful Inner Harbor, with offices in Washington, DC, Lutheran Immigration and Refugee Service (LIRS) is a national faith-based organization with a 80-year history, a budget of $58 million per year, and approximately 80 headquarters staff.

LIRS is widely-recognized for its expertise in implementing federal programs on behalf of refugees and migrants living within the borders of the United States. Working with and through partners across the country, LIRS resettles refugees, reunites children with their families or provides loving homes for them, conducts policy advocacy, and pursues humanitarian alternatives to the immigration detention system.

Application Instructions:

To be considered, please submit resume and cover letter by COB on Tuesday, March 26, 2019. For more information about LIRS, please visit

Lutheran Immigration and Refugee Service provides equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, disability or genetics.



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